Frequently Asked Questions

How do I change information in my account, update my subscription or subscribe?

Locate and roll over the profile icon next to your username in the top navigation bar. Clicking on “Settings” in the drop-down menu will take you to your Account Settings page where you may edit your personal information, update your subscription or subscribe.

What if I encounter billing problems or other issues with my subscription?

If you have issues with your subscription please contact us and we’ll be glad to help.

Can I change my user name?

This can be done, but it’s something we must do for you. Send us a message from our contact page with your current user name, the name which you would prefer to have, and the reason why you need to change.

As a reminder, what are the posting guidelines I agreed to upon registering?

You can read and review our User Agreement and Privacy Policy any time.